Global Messaging
Global Messaging
Our Microsoft Field Engineers has a proven track records and have experience working within 24/7 Global messaging environment.
We Offer the following full comprehensive MS Exchange support services to clients:
- Support, maintain and deploy MS Exchange and provide day-to-day admin services and provide problem resolutions for clients.
- Maintenance of messaging infrastructure including periodic server maintenance, testing and installation of service packs and hot fixes for optimum performance. Offline defrags mailbox creation / moves, public folder administration, distribution list creation deletion.
- Implement, support and maintain Outlook and OWA for remote users.
- Provide support for peripheral applications, including Active Directory, Blackberry Enterprise Server, Symantec mail Archiving system and instant messaging.
- Create safe secured messaging environment by implementing best practices recommended by Microsoft.
- Implement High Availability for messaging environment using Standby Continuous Replication
Microsoft Office Communications Server (OCS) Architecture & Deployment Services
- Instant Messaging (IM/Chat)
- User Presence
- Audio/Video Conferencing
- Web Conferencing
- Application & Desktop Sharing
- External User Access
- Public IM Connectivity
- Enterprise Voice (VOIP)
MerrittOne Technologies follows a phased approach for OCS deployment. The following phased approach can be modified to accommodate client’s priorities:
- Objective 1 – Instant Messaging/Presence/Archiving Internally
- Objective 2 – Instant Messaging/Conferencing Externally
- Objective 3 – Voice Integration
MerrittOne Technologies possesses the resources and proven experience to address complexities inherent with OCS design and implementation projects. MerrittOne Technologies upon assignment will perform necessary design, design testing and implementation of Office Communication Server 2007 into the organization by following Microsoft’s recommended best practices. Additionally, MerrittOne Technologies will ensure that the necessary knowledge transfer occurs to enable the existing IT staff to understand and support the OCS environment.
For more information regarding any of our services, please contact us at info@merrittone.com or Call Keith @ 646.715.6472