IT Support
IT Support
Hand Over the Worry
Technology is the foundation for all businesses today and having IT that ‘just works’ requires TLC (Technology Loving Care). When you outsource to MerrittOne Technologies, we will tailor make the right level of support for the peace of mind that comes with a 95% improvement on your current downtime.
All our contracts promise:
- Reliable, dependable, secure and robust systems and technology
- Flexible, fixed-priced contracts with service level agreements
- Simple, easy-to-access support, with a central point of contact
- An open, consultative working style that allows us to become an extension of your own team
Then, depending on the level of support you require, we tailor the contract to your business from the following services:
- Guaranteed response times
- Unlimited telephone and remote support
- Unlimited onsite support
- Preventative server & workstation maintenance
- Unlimited onsite support
- Preventative server & workstation maintenance
- 24/7 "Smarter" monitoring